Terms of service

Overview
Welcome to Mewnestpet! The terms "we" and "our" refer to Mewnestpet. Mewnestpet operates this store and website—including all related information, content, features, tools, products, and services contained therein—to provide you (the customer) with a curated shopping experience (the "Service"). Mewnestpet is powered by Shopify, which enables us to provide the Service to you.
The following Terms of Service, together with any policies referenced herein (collectively referred to as the "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Service.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover topics such as disclaimers and limitations of liability.
By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Service.

Section 1 – Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the age of legal majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Service on devices owned, purchased, or managed by you.
To use the Service—including accessing or browsing our online store, or purchasing any
products or services we offer—you may be required to provide certain information, such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 – Our Products
We have made every effort to accurately display our products and services within our online store. However, please note that due to variations in the type of device you use to access the store, as well as your device's specific settings and configurations, the colors or appearance of the products may differ from what is displayed on your screen.
We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations, or that they will exactly match the way they are displayed or presented in our online store. All product descriptions are subject to change at any time without prior notice; we reserve the right of final interpretation regarding all products. We reserve the right to discontinue any product at any time and, at our sole discretion, to limit the quantities of any products or services offered to any person, geographic region, or jurisdiction.

Section 3 – Orders
When you place an order, you are making an offer to purchase. Mewnestpet reserves the right, at its sole discretion and for any reason, to accept or decline your order. Your order is not considered accepted until it has been confirmed by Mewnestpet. Your order will not be accepted until we have received and processed your payment. Please review your order carefully before submission; once an order has been accepted, Mewnestpet may be unable to accommodate requests for cancellation. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are eligible for return or exchange only in accordance with our Refund Policy [Link].
You represent and warrant that your purchases are intended solely for your personal or household use and are not intended for commercial resale or export.

Orders will be processed in accordance with Hong Kong law.

Section 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without prior notice. The price for a product or service shall be the price in effect at the time the order is placed, as listed in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping and handling fees, duties, or import charges.
Prices displayed in our online store may differ from prices found in physical retail stores, third-party online stores, or other outlets. We may, from time to time, offer promotional activities for our services; such promotions may affect pricing and are subject to separate terms of service distinct from these Terms. In the event of a conflict between the terms of a specific promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information—including your email address, credit card numbers, and expiration dates—so that we may complete your transactions and contact you as necessary. You represent and warrant that (1) the credit card information you supply is true, correct, and complete, (2) you are duly authorized to use such credit card for the purchase, (3) your credit card company will honor the charges incurred by you, and (4) you will pay the charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes (if any).

Section 5 - Shipping and Delivery
We are not liable for any delays in shipping or delivery. All delivery times are estimates only and cannot be guaranteed. We are not responsible for any delays caused by carriers, customs processing, or circumstances beyond our control. Title to and the risk of loss for the products pass to you upon our transfer of the products to the carrier.

Section 6 - Intellectual Property
Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio content, and the design, selection, and arrangement thereof, are owned by Mewnestpet, its affiliates, or its licensors, and are protected by United States and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent. Except as expressly provided herein, nothing in these Terms shall be construed as granting you any license or other rights to any patent, trademark, copyright, or other intellectual property of Mewnestpet, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. Mewnestpet reserves all rights not expressly granted in this Agreement.
The Mewnestpet name, logo, product and service names, designs, and slogans are trademarks of Mewnestpet or its affiliates or licensors. You must not use such marks without the prior written permission of Mewnestpet. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Service are trademarks of their respective owners. Section 7 - Optional Tools

You may gain access to third-party customer tools as part of the Service, but we neither monitor nor control these tools, nor can we interfere with them in any way.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We assume no liability whatsoever for any liability arising out of or related to your use of optional third-party tools.

You use any optional tools provided on this website at your own risk and at your own discretion, and you should ensure that you are familiar with and agree to the terms of the tools provided by the relevant third-party providers.

In the future, we may also provide new features through the Service (including the release of new tools and resources). Such new features shall also be considered part of the Service and subject to these Terms of Service.

Section 8 - Third-Party Links
The Service may contain material and hyperlinks (including any embedded third-party functionality) from websites provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party material or website that you choose to access. If you decide to leave the Service to access such material or third-party websites, you do so at your own risk.

We are not liable for any damages or losses arising from your access to any third-party websites, or from your purchase or use of any products, services, resources, or content on any third-party website. Please carefully read and understand the policies and terms of any third party before making any transaction. If you have any complaints, claims, or concerns or questions regarding third-party products and services, please contact the third party directly.

Section 9 - Relationship with Shopify

[Merchant Note: This section accurately describes the relationship between Shopify and your store. Please do not delete or modify it.] Mewnestpet is powered by Shopify, which enables us to provide services to you. However, any sales and purchases you make in our store are conducted directly with Mewnestpet. By using this service, you acknowledge and agree that Shopify is not liable for any aspect of any sales you make with Mewnestpet, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases from or transactions with Mewnestpet.

Section 10 – Privacy Policy
All personal information we collect through the Service is subject to our Privacy Policy, which can be viewed here [Link]. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Service, you acknowledge that you have read and understood this Privacy Policy.
Because the Service is hosted by Shopify, Shopify processes personal information regarding your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service will be transmitted to Shopify, as well as to third parties potentially located in countries other than your country of residence, in order to provide the Service to you. Please review our Privacy Policy [Link] for detailed information on how we, Shopify, and our partners use your personal information.
Section 11 – Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other materials (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose (including commercial purposes). For example, we may exercise the rights granted by this license to operate, provide, evaluate, enhance, improve, and promote the Service, while also fulfilling our obligations and exercising our rights under the Terms of Service.
You further represent and warrant that: (1) you own or hold all necessary rights to the Feedback; (2) you have disclosed any compensation or incentives associated with your submission of the Feedback; and (3) your Feedback complies with the provisions of these Terms. We are under no obligation to: (1) keep your Feedback confidential; (2) pay you any compensation for your Feedback; or (3) respond to your Feedback.
We may (but are not obligated to) monitor, edit, or remove content that we, in our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service. You agree that your feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your feedback shall not contain libelous or otherwise unlawful, abusive, or obscene material, nor contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any feedback. You are solely responsible for any feedback you provide and its accuracy. We take no responsibility and assume no liability for any feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions
Information on the Service may occasionally contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Service is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13 - Prohibited Uses
You may access and use the Service only for lawful purposes. You may not directly or indirectly access or use the Service for the following purposes: (1) any illegal or malicious purpose; (2) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (3) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (4) to harass, abuse, insult, harm, defame, slander, intimidate, or injure any of our employees or any other person; (5) to disseminate false or misleading information; (6) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (7) to send or cause to be sent any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (8) to impersonate or attempt to impersonate any other person or entity; or (9) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Mewnestpet, Shopify, or users of the Service, or expose them to liability.
Furthermore, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service; (2) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service; (3) collect or track the personal information of others; (4) engage in spamming, phishing, pharming, pretexting, or otherwise misuse the Service; (5) use any robot, spider, scraper, data gathering and extraction tool, automated device or process, AI tool (such as generative AI), or automated or manual means to access the Service; or (6) interfere with, bypass, or circumvent any security, authorization features, robot exclusion headers, or other measures we have implemented to restrict access to the Service. If we determine, in our sole discretion, that you have violated any portion of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

Section 14 – Agents
14.1 This Section (the "Agent Terms") applies if you use, permit, enable, or facilitate the deployment of an Agent to access, use, or interact with any Service. An "Agent" refers to any software or service capable of taking autonomous or semi-autonomous actions on behalf of, or under the instructions of, any individual or entity, and which may execute or operate on an individual's device without direct human supervision.
14.2 No Agent may access, use, or interact with the Services unless it consistently identifies itself and operates strictly in accordance with the requirements set forth in Section 14.4 below. Furthermore, if we request that an Agent refrain from accessing, using, or interacting with any Service, such Agent must not access, use, or interact with that Service.
14.3 We may restrict an Agent's access to, use of, and interaction with the Services through technical measures or other means.
14.4 Agents must: (1) identify themselves as Agents in all HTTP/HTTPS requests and disclose the Agent's name within the request's User-Agent string by including the following: "Agent/[Agent Name]"; (2) not conceal or obscure the fact that any access, use, or interaction originates from an Agent—for example, by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or other measures designed to distinguish between computers and humans; (3) truthfully answer any questions or prompts designed to determine whether an interaction originates from a human or a computer; and (4) not circumvent or otherwise evade any measures designed to block, limit, modify, or control the manner in which an Agent accesses, uses, or interacts with the Services.

Section 15 – Termination
We may, at our sole discretion, terminate this Agreement or your access to the Services (or any part thereof) at any time without prior notice; however, you remain liable for all amounts due and payable up to and including the effective date of termination.
Upon termination of this Agreement, the following Sections shall survive: Intellectual Assets, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, should survive the termination of this Agreement. Article 16 - Disclaimer
The information provided through this Service is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Service, or by anyone who may be informed of any of its contents.
Unless expressly stated otherwise by Mewnestpet, the Service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages; therefore, some or all of the above disclaimers may not apply to you.

Article 17 - Limitation of Liability
To the maximum extent permitted by law, in no event shall Mewnestpet, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors—as well as Shopify and its affiliates—be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility of such damages. Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless Mewnestpet, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys' fees) payable to a third party arising out of or relating to: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.
We will notify you of any claim subject to indemnification; however, your failure to receive timely notice shall not relieve you of your indemnification obligations, unless you suffer material prejudice as a result. We may, at your expense, control the defense and settlement of any such claim—including the selection of counsel—provided that we shall not settle any claim that imposes a non-monetary obligation on you without your prior consent (which you shall not unreasonably withhold). You agree to cooperate in the defense of any claim subject to indemnification, including by providing relevant documentation.

Section 19 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 - Assignment
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent; any such attempted delegation, transfer, or assignment shall be null and void. We may transfer, assign, or delegate these Terms, as well as our rights and obligations hereunder, without obtaining your consent or providing notice.

Section 22 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the federal and state or regional courts within the jurisdiction where Mewnestpet’s headquarters are located. You and Mewnestpet agree to submit to the jurisdiction of the aforementioned courts and consent to the exercise of personal jurisdiction over you by such courts.

Section 23 - Headings
The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes shall become effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 - Contact Information
If you have any questions regarding the Terms of Service, please send your inquiries to us at mewnestpets@gmail.com.